020 7834 5502 | nhsnwl.millbank@nhs.net

We are accepting new patients

We are an NHS GP surgery in Westminster.  We look after our local community, providing safe and effective healthcare to all.  

Register

We offer NHS services to patients living within the SW1 postcode. If you are regularly within the area eg for work, we can offer most services.

Register

We offer NHS services to patients living within the SW1 postcode. If you are regularly within the area eg for work, we can offer most services.
Register

Book an appointment

We encourage you to see the same Doctor where possible. There may be more appropriate and quicker help available by other members of the team.

Book an appointment

We encourage you to see the same Doctor where possible. There may be more appropriate and quicker help available by other members of the team.
Book now

PATCHS

PATCHS allows you to quickly and safely get help and advice from Millbank Medical Centre online.

PATCHS

Also use PATCHS to request sick notes, paperwork, your medical records and more.
PATCHS

Request prescriptions and online services

Electronic Prescription Service (EPS) allows us to send prescriptions directly to your pharmacy.

Request prescriptions

Electronic Prescription Service (EPS) allows us to send prescriptions directly to your pharmacy. Please register via your SystmOnline account.
Online access

Clinics at Millbank

Learn about all of the services we offer at Millbank and how we can help you.

Clinics at Millbank

Learn about all of the services we offer at Millbank and how we can help you.
Learn more

Patient Resources

We have compiled a wealth of information about conditions and circumstances to help you find what you're looking for.

Patient Resources

We have compiled a wealth of information about conditions and circumstances to help you find what you're looking for.
Learn more

Welcome to Millbank Medical Centre

Our GPs, Nurses and Health Care Assistants provide clinics covering a wide range of healthcare issues.  For convenience, please use our website to order a repeat prescription, sick note or make an appointment. 

Book an appointment

We provide telephone, video and online consultations alongside face to face appointments. Within the surgery we have Healthcare Assistants, Pharmacists and Nurses who can help with many health issues.

Your local NHS is seeking your views about the best times and locations for GP (doctor) and nurse appointments in the evenings and weekends.

Nationally the NHS has asked local practices to review the times to provide appointments at evenings and weekends. We want to capture information to support decision-making and make sure we are providing times, and locations that meet the needs of local people.

Our short survey will take no more than two minutes and your answers will help us to provide the best possible times and locations for our evening and weekend GP services.

Please complete our survey here.

We want your opinion!

Patient Access Survey

This survey is about finding out how easy or hard it is to talk to or visit your doctor. The survey should take around 4 minutes to fill in and is for patients 14 years old and over.

We want to know what it’s like for you to make appointments, talk to the staff (like receptionists, doctors, or nurses), and hear what changes could make things better or easier for you.


The questions will ask things like:

  • Is it easy to call or use an app on your phone?
  • Can you get an appointment when you need one?
  • Do you like seeing the same doctor each time, or does it not matter if you see different people?

Your answers will stay private, and they will help us figure out what needs to be improved. It’s really important to know how patients feel, so we can make changes that help everyone.


You can do the survey online, or you can get a paper copy from reception in the practice. There will also be face-to-face and online meetings where you can share more experiences and ideas if you want to. The dates and times for those meetings will be posted on the website.

Start survey!

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