Monday – Friday
0800 – 1800
For outside of these times please see our Out of Hours page. Very occasionally the Surgery may be closed within normal opening times. A sign will be visible explaining the reason for this closure and the arrangements for cover.
Booking a GP Appointment
There are 3 ways to book GP appointments
Book Online – Please Click Here – 24 Hour Service
Telephone Reception Team – Please Call 020 7834 5502 (option 2) during the surgery hours 8am – 6pm Monday to Friday
Automated Telephone system Patient Partner – Please call 020 7834 5502 (option 1) – 24 Hour Service – This option can be used at any time to make, change or cancel an appointment.
For all non GP appointments please call the reception team on 020 7834 5502 during surgery hours
8.30 – 11.30am – face to face and telephone appointments
3.00 – 6.00pm face to face and telephone appointments
GP appointments are 15 minutes in duration. Appointments can be booked up to 4 weeks in advance.
Some appointments are kept free in case patients need an urgent appointment on the day. These should be respectfully left for those with urgent medical needs. These appointments are allocated on a needs basis following a telephone consultation with a GP.
Nurse appointments can vary in length depending on the service required. For this reason appointments need to be booked through the Reception Team who can advise accordingly.
Services provided by the Practice Nurse include cervical smears, wound dressing and removal of stitches. Appointments for childhood immunisations, flu, pneumococcal, shingles vaccinations, travel vaccinations and advice are available to book. Chronic disease clinics including asthma, COPD, diabetes and hypertension run every week.
Health Care Asst Appointments
Health Care assistant (HCA) appointments can vary in length depending on the service required. For this reason appointments need to be booked through the Reception Team who can advise accordingly.
Services provided by the HCA include NHS Health Checks for those over 40 Yrs, chronic health management eg asthma and diabetic review, some immunisations including flu, smoking cessation advice and healthy lifestyle advice.
If you can not attend a booked appointment please cancel it. With enough notice it can be given to someone else.
If for strictly medical reasons you are unable to come to the surgery please call before 10:00am if possible. A doctor will call you back to discuss your request.
Test Results and Specimens
The practice collects and holds information about you, to help us to give you the correct care and treatment.
The information is kept on a computer, on paper, or both and forms part of your medical record. All information is strictly confidential and staff are required and trained to respect their duty of confidentiality to you.
Clinicians and staff are unable to discuss your medical record with anyone outside of the medical centre without your prior consent. This includes family members.
The Data Protection Act 1998 and GDPR 2018 allow you to have access to your medical records. Should you wish to access your records we would be grateful if you could complete an Access to Medical Records form, which you can get from reception.
If you should leave the Practice and go to another Practice, your medical records are requested from us by NHS England who confidentially sends them to the new Practice. If you were to leave the practice but not re-register at another practice your medical records are returned to NHS England and kept there. Should you or a clinician need to access any information from the notes you can do this by writing to the Patient Information Department, NHS England, 15 Marylebone Road, London NW1 5JD
There are some services provided by the Practice which are not covered by the NHS. There is a charge for these services which include some travel vaccinations, medical reports, letters and various other services. Information regarding charges is available at reception. Non-NHS work will not be carried out without receipt of the charge.